Terms & Conditions for bookings with Colona Liveaboards.
Booking Policy
On receipt of receiving a 30% deposit for the specified cruise we will send you a confirmation. The remaining balance of 70% must be paid one month before departure to Wintana Co., Ltd. If we do not receive the balance in time Wintana Co., Ltd retains the right to cancel the booking and resell the spaces.
Cancellation Policy
Cancellations can only be acknowledged if received IN WRITING by email. We will not except cancellations by telephone. In the event of cancellation by you, the following cancellation charges will be payable:
- 45 days or more prior to departure: deposit forfeited.
- Within 45 days of departure: 100% of tour price.
If you have any queries on our cancellation policy please feel free to contact us.
Insurance
We strongly recommend that each guest purchases comprehensive accident, medical, baggage and trip cancellation/interruption insurance when space is reserved. Please be advised that if guest chooses NOT to purchase the trip insurance, we will not be responsible for any financial disappointment caused by reasons beyond our control. In the event that it will be necessary for Wintana Co Ltd. to cancel or interrupt the tour due to weather or mechanical problems there will be no refund.
